Admin/Clerical/CSR-Retention

Manhattan, NY

Post Date: 05/09/2017 Job ID: 2551917 Industry: Administrative Assistant

Job Summary:

The Administrative Assistant is responsible for providing administrative support to the Career Compass, Youth Pathways and Career Advance projects. The Administrative Assistant is also responsible for managing and administering several projects requiring direct interface with the Client.

JOB RESPONSIBILITIES:

Perform receptionist functions, answering incoming calls and directs calls to the appropriate staff person and greeting visitors and clients.

Distribution and reconciliation of Metro cards.

Scanning documents.

Assist service coordinators in securing documentation of milestones.

Assist supervisors and leadership team with special projects and tasks as assigned.

Perform accurately all data entry functions in client and company systems.

Assist internal and external customers in problem in resolution, as needed.

Manage inventory and supply orders for the leadership team.

Understand broad knowledge of departmental and company practices to assist the leadership team and staff while exercising judgement on critical nature of information and confidentiality.

Prepare weekly internal and external reports.

Calendar scheduling and maintenance.

Generate letters and other documents, as necessary.

Perform other duties as may be assigned by leadership.

Education/ Skills required: GED or HS Diploma is required; Associate's degree from an accredited college or university and one year s experience preferred. One year experience in case management or employment service program . Demonstrate initiative, independent judgment, discretion and decision making and effective motivational skills. Demonstrate intermediate level knowledge and experience with personal computer and related software applications to include MS Office, PowerPoint and the Internet. Excellent organizational, interpersonal, written, listening and verbal communication skills. Must be able to perform comfortably in a fast-paced, deadline-oriented work environment with continuous change, as a team member and independently.

Bilingual Spanish speaking preferred.

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