HR Ops Assistant

Boston, MA 02215

Post Date: 04/30/2018 Job ID: 2984593 Industry: Human Resource Assistant

Position Title HR Operations Assistant


This position processes a University employees life cycle transactions, especially those that affect their pay on multiple payrolls.

Duties & Responsibilities
  • Ensure that all transactions related to multiple payrolls is properly reviewed, processed and maintained in the system
  • Resolve incorrect and incomplete transactions by contacting necessary departments to ensure that customer and system requirements are simultaneously met
  • Respond to questions on the status of the HR transactions from University departments and HRM staff and serve as the informational resource for this process.
  • Work closely with HRM to help with testing and roll-out of initiatives.
  • Train Key Contacts on system processes in one-on-one and group settings
  • Keep a process documentation log of routine transactions
  • Process the recurring auto-termination system
  • Work with stakeholders on determining a preference for duplicate NUIDs.

Required Skills
  • Able to handle confidential information in a professional manner
  • Excellent customer service skill
  • High level of accuracy
  • Excellent attention to detail
  • Able to complete tasks in a fast-paced environment
  • Proficient in Microsoft Excel

  • Associate s Degree required
  • 2-4 years experience in a Human Resources or Payroll office
  • Previous experience using Banner systems, preferred

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