Worcester, MA 01654
Our Client, a leading manufacturer of heat activated films, adhesives, water proofing seam tapes, and custom films, is in need of an experience Quality Engineer. If you are looking for a challenge and enjoy working in a team oriented environment this is the opportunity for you.
How you can contribute:
Provide technical support for customer complaints, timely and effective corrective action and communication.
Provide technical support to the production floor, as it relates to achieve customer satisfaction.
Provide support and technical resources to purchasing group concerning supplier corrective actions and approval, including supplier audits.
Responsible for the CAPA system, ensure ISO 9001 compliance, improvement and follow through.
Internal resource for ISO9001: 2015. Documentation, auditing, improvement.
Work closely with Quality Control technicians, production personnel, customer service and other groups communicating any new processes or procedures relating to quality issues.
Special customer requests such as PPAPs, FMEAs, and control plans.
Work on any projects requested by the Director of Quality
Continuous improvement using lean manufacturing tools and statistical analysis.
Create and monitor production trials where appropriate.
What you need:
BS in Plastics or Chemical Engineering preferred.
Plastics processing experience helpful extrusion desired.
5-7 years experience in preventative/corrective action, root cause analysis, and PDCA.
Experience in continuous improvement.
ERP experience preferred.
Strong ability to prioritize.
Excellent technical, analytical, problem solving, and reporting skills.
Lean manufacturing skills. Six Sigma experience is a plus.
Proficiency using Office 365 (PowerPoint, Microsoft Word, Excel, SharePoint and Outlook).
Strong background in Statistical Decision Making and Design and Analysis of Experiments.
Demonstrates strong communication and leadership skills.
Ability to communicate with customers, suppliers, and various internal departments.
Specialized Knowledge, Licenses, etc.: Educated on ISO9000, DFSS