Senior Client Solutions Engineer

Boston, MA 02111

Post Date: 07/11/2018 Job ID: 3247445 Industry: Help Desk

Our client in Boston, MA is seeking a Client Solutions Engineer to focus on the integration of their SaaS with clients' existing systems. This position will work closely with a group of assigned customers, and will be responsible for configuring the integration of systems and for the general up-keep of the systems. In addition to providing strong customer success, this role will also work with pre-sales to help with customizations and provide an overview of how this SaaS will integrate and interact with existing systems.

Requirements/ Overview:
  • Collaborate with clients to configure technical integrations between their systems and variety of platforms.
  • Must have experience with single sign on integration, 3rd party integration, and reporting data feeds.
  • Work with developers in platform engineering to help customize and enhance features
  • Work with sales team on any pre-sales customizations
  • Experience working with a SaaS platform
  • Proficiency in NodeJS, Python, or Swift
  • Experience with XML or JSON
  • Working knowledge of JavaScript, HTML, CSS
  • Strong communication skills- this person will be the liaison between customers and the development team
  • Experience with ETL and reporting tools

Caroline Downs
Information Technology Recruiting Manager

Caroline was born and raised in Boston and enjoys working with IT professionals both locally and nationally.

When she's not working, Caroline enjoys Netflix binging and spending time with her Pug.

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