Senior Production Services Specialist

New York, NY 10172

Post Date: 05/15/2018 Job ID: 3035006 Industry: System Administrator

Position Title Senior Production Services Specialist

Overview

Searching for a candidate to provide support solutions for various vendor platforms at a global financial institution based out of Manhattan.

Duties & Responsibilities

  • Interface with the business on daily basis
  • Provide performance metrics for senior management
  • Work as hands-on production services analyst
  • Work with users and developers to resolve incidents
  • Advise automation solutions to reduce the number of incidents
  • Effectively communicate with internal teams or vendors to resolve issues
  • Compile performance system metrics for senior management reporting

Required Skills

  • Quick problem-solver
  • Excellent ability to perform complicated data-drilling analysis and provide a solution
  • Knowledge of trade execution and order management
  • Experience working with SQL, ITIL, and Fidessa preferred

Julia Navarro


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