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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
18.00
HOUR
true
The Panther Group is looking for a hard working, dedicated bilingual call center representative to partner with our client in the healthcare industry!
*Candidate must live in Massachusetts*
Work from home opportunity
DUTIES:
EXPERIENCE/SKILLS:
Remote Bilingual Member Service Rep
Posted: 01/25/2024
2024-01-25
2024-03-27
Employment Type:
Contract To Hire
Industry: Customer Service Representative
Job Number: 41362
Pay Rate: 18.00
Job Description
The Panther Group is looking for a hard working, dedicated bilingual call center representative to partner with our client in the healthcare industry!
*Candidate must live in Massachusetts*
Work from home opportunity
DUTIES:
- Receives high volume inbound phone calls and triages to appropriate department.
- Meet or exceed department established key performance indicators.
- Adheres to assigned schedules to ensure appropriate phone coverage.
EXPERIENCE/SKILLS:
- High School Diploma or equivalent required. Associates degree or equivalent work.
- 6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office.
- Knowledge of medical terminology is preferred.
- Must have strong computer and telephone multitasking skills
- Must have the ability to navigates through multiple systems
- Accuracy in data input and documentation
- Strong written and oral communication skills
Meet Your Recruiter
Jake Carroll
Jake is a recruiting specialist for the Professional Division of The Panther Group. His main focus is finding the best possible match for a candidate and strives to ensure they had a great experience with The Panther Group.
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