Search Jobs

Find your next opportunity here.

Posted: 02/24/2025 Employment Type: Contract To Hire Industry: Program Manager Job Number: 42905 Pay Rate: 26.00

Job Description

CASE MANAGER

PROJECT HOURS:  Must be available to work an 8 hour shift onsite between the hours of 8 AM - 6 PM EST Monday-Friday.

Position Summary
The Panther Group has an immediate need for a Case Manager for a nonprofit organization in the Lowell, MA area. 

Responsibilities

Complete intake and needs assessments with each participant, which may involve a broad range of areas including housing, finance & budgeting, employment, education, food & nutrition, school & daycare, legal issues, health, parenting, and daily living skills.

Interview and evaluate clients to formulate Individualized Service Plans based on Program requirements. Work closely with clients to identify and build upon strengths and develop strategies to address barriers and concerns identified through the assessment process.

Help clients build self-sufficiency plans. Assist clients to transition to self-advocacy roles.

Establish, evaluate and monitor goals for clients linked to measurable outcomes. Work collaboratively with interdisciplinary team of collateral providers and partners to ensure coordination of services.

Maintain the structure and policies of the program through orientation of participants by reviewing program rules, policies, and case management visits.

Maintain accurate case records by documenting all services rendered including up to date case notes, telephone contact logs and referrals. Enter required data into the agency databases with reporting as required.

Provide emergency response management to address any crises or safety issues that may arise.

Assist families with arranging appointments.

Assist with special projects or tasks as assigned by management

Monitor customer feedback and provide suggestions on how to improve customer experience

Develop and maintain positive relationships with customers through effective communication

Identify opportunities to increase customer satisfaction and loyalty

Participate in team meetings and training sessions to stay current on new policies and procedures

Provide support to other departments when necessary

Job Requirements:

Bachelor's degree preferred

Prior related experience required

Strong Microsoft Excel and Microsoft Word skills

Knowledge and experience working with low income, culturally diverse, and at-risk families and individuals.

Demonstrated knowledge of community resources available to low-income individuals and families.

Ability to manage multiple priorities and work in a fast-paced environment.

Meet Your Recruiter

Jake Carroll

Jake is a recruiting specialist for the Professional Division of The Panther Group. His main focus is finding the best possible match for a candidate and strives to ensure they had a great experience with The Panther Group.

Apply Now:

Apply Later

Share This Job:

Apply Online

Apply with LinkedIn Apply with Facebook Apply with X

Share This Job:

Related Jobs:

About Lowell, MA

Ready to discover exciting job opportunities around Lowell, Massachusetts? Join us in exploring this vibrant area, known for its rich history and promising career prospects. Lowell offers a unique blend of charm, cultural diversity, and endless growth potential, making it an ideal place to build your career. From exploring the Lowell National Historical Park to enjoying the delicious Cambodian cuisine in the area, there's always something new to experience. With attractions like the Whistler House Museum of Art, Merrimack Repertory Theatre, and the Lowell Spinners minor league baseball team, there's no shortage of entertainment options. Don't miss out on the chance to advance your career in this dynamic region!