Search Jobs
Find your next opportunity here.
The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
20.00
HOUR
true
Client Service Representative
Posted: 04/22/2024
2024-04-22
2024-08-26
Employment Type:
Contract
Job Number: 41826
Pay Rate: 20.00
Job Description
Client Service Representative
The Client Service Representative, is responsible for working with clients and internal staff to support the overall workflow of the Subrogation department.
ESSENTIAL FUNCTIONS:
The Client Service Representative, is responsible for working with clients and internal staff to support the overall workflow of the Subrogation department.
ESSENTIAL FUNCTIONS:
- Navigates internal and client specific systems, maintains account files and completes balance verifications via phone and email.
- Indexes documentation from client systems, answers client status requests and updates accounts with relevant information, including damages, vehicles, location of accident, arbitration information and parties involved.
- Reviews and processes mail and faxes from responsible parties and carriers.
- Organizes and updates debtor documentation to be mailed to responsible parties.
- Reviews and works department emails.
- Assists in annual audit, contacting DMVs to confirm license suspension criteria and contact information is accurate.
- Reviews and processes all releases, installment agreements, and promissory notes.
- Completes additional tasks and responsibilities, as directed by department supervisor and manager.
- Minimum of 1+ years in a customer service position required.
- Strong interpersonal and verbal communication skills.
- Must have a strong attention to detail and are highly organized.
- Excellent interpersonal and verbal communications skills.
- Strict adherence to confidentiality and high ethical standards.
- Experience working with Microsoft Office (Word, Excel, Outlook) is preferred.
- Basic math and writing skills.
- Coachable: receptive to feedback, responsive to change, willing to learn, and embraces continuous improvement.
- Ability to maintain a predictable and consistent fulltime work schedule.
- High school diploma or equivalent required.
- Hybrid AFTER 90 days / Portsmouth, NH
Meet Your Recruiter
Jake Carroll
Jake is a recruiting specialist for the Professional Division of The Panther Group. His main focus is finding the best possible match for a candidate and strives to ensure they had a great experience with The Panther Group.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Portsmouth, NH
Discover exciting job opportunities in the vibrant Portsmouth, New Hampshire area today! Located on the beautiful Seacoast, Portsmouth boasts a rich history, picturesque landscapes, and a thriving arts scene. Home to iconic landmarks like the historic Strawbery Banke Museum and Prescott Park, this charming coastal city offers a unique blend of culture and opportunity for career growth. With its renowned local cuisine, diverse art galleries, live theaters, and outdoor recreation at places like Great Bay National Wildlife Refuge, Portsmouth is an enticing place for job seekers to build their careers. Explore our job listings in this enchanting region and take the next step towards a fulfilling career in Portsmouth!
