The Panther Grouphttps://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.pnghttps://www.thepanthergrp.comhttps://www.thepanthergrp.comUSD33.70HOURtrue
The Panther Group is a national staffing firm that specializes in connecting talented professionals with job opportunities across various industries, including information technology, engineering, life sciences, and finance. We are focused on building relationships and understanding the career goals and job requirements of both candidates and employers, rather than simply matching candidates to available positions.
We have a client who is looking for an experienced Client Technology Specialist, who is passionate about providing excellent desktop computer support. The role requires troubleshooting skills of operating systems and understands software vulnerability plus ugrades/software patching. A team player with fantastic communication, organizational and written skills is a must with experience using ticket systems to organize the stakeholder requests.
The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required.Â
• Provide desktop computer support.
• Install application updates.
• Troubleshoot and remediate Operating System update failures.Â
• Remove unsupported or vulnerable software from end users' computers.Â
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Understand the installation of software patches and upgrades.
• Understand the use of remote technology and commands.
• Communicate accurate and useful status updates.
• Attend and participate in team meetings.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken.Â
Top 3 Skills:
Hardware/Software troubleshootingÂ
customer serviceÂ
self-motivated/directedÂ
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