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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
62000
YEAR
true
Confirmations and Order Support Specialist
Posted: 05/21/2024
2024-05-21
2024-08-07
Employment Type:
Direct Hire
Job Number: 41966
Pay Rate: 62,000
Job Description
The Panther Group is looking for motivated individuals to join the team as a Customer Account Specialist working for a local manufacturing leader in machine automation. Apply NOW!
DUTIES AND RESPONSIBILITIES
EDUCATION AND EXPERIENCE
DUTIES AND RESPONSIBILITIES
- Enter all confirmations submitted through general email same day by 4pm.
- Follow up on all purchase orders that are approved and do not have confirmation dates after 48 hours using system reporting and Excel.
- Reaching out to vendors regarding late deliveries we are receiving or going directly to the customer (past 48 hours) and updated
- Partner with IT to make sure all bugs are worked through, and system revisions happen as needed.
- Collaborate with suppliers for new dates for late material.
- Work with other internal departments for updated work order dates.
- Work with accounting for invoice requests through suppliers.
- Work with engineering for system and MSG engineering updates on late lines.
- Utilizing existing relationships to expediate orders with suppliers.
- Review open order report and communicate any changes or delays to internal supply chain and customer service team.
- Use of Microsoft Office daily to perform role responsibilities and tasks.
- Contribute to building a positive team spirit.
- Must have a “Can Do Attitude”.
- Communicate effectively with team members.
EDUCATION AND EXPERIENCE
- High school diploma required. Associate or bachelor’s degree preferred but not required.
- Minimum of 2 years’ experience in customer service related environment (ex. Administrative, customer service, data entry, inside sales, technical sales, etc.)
- Microsoft Office Suite
- Detail oriented.
- Self-motivated
Meet Your Recruiter
Ashley Dineen
Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.
Ashley is a mother of two and enjoys spending time with family in her spare time.
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