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Confirmations and Order Support Specialist

N Attleboro, MA 02763

Posted: 05/21/2024 Employment Type: Direct Hire Job Number: 41966 Pay Rate: 62,000

Job Description

The Panther Group is looking for motivated individuals to join the team as a Customer Account Specialist working for a local manufacturing leader in machine automation. Apply NOW!

  • Enter all confirmations submitted through general email same day by 4pm. 
  • Follow up on all purchase orders that are approved and do not have confirmation dates after 48 hours using system reporting and Excel. 
  • Reaching out to vendors regarding late deliveries we are receiving or going directly to the customer (past 48 hours) and updated 
  • Partner with  IT to make sure all bugs are worked through, and system revisions happen as needed.  
  • Collaborate with suppliers for new dates for late material.  
  • Work with other internal departments for updated work order dates. 
  • Work with accounting for invoice requests through suppliers.  
  • Work with engineering for system and MSG engineering updates on late lines.  
  • Utilizing existing relationships to expediate orders with suppliers.
  • Review open order report and communicate any changes or delays to internal supply chain and customer service team.
  • Use of Microsoft Office daily to perform role responsibilities and tasks. 
  • Contribute to building a positive team spirit.
  • Must have a “Can Do Attitude”.
  • Communicate effectively with team members.

  • High school diploma required. Associate or bachelor’s degree preferred but not required. 
  • Minimum of 2 years’ experience in customer service related environment (ex. Administrative, customer service, data entry, inside sales, technical sales, etc.)
  • Microsoft Office Suite 
  • Detail oriented.
  • Self-motivated

Meet Your Recruiter

Ashley Dineen

Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.

Ashley is a mother of two and enjoys spending time with family in her spare time.

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About N Attleboro, MA

Ready to take the next step in your career? Explore rewarding job opportunities in the vibrant area surrounding North Attleborough, Massachusetts. Nestled in Bristol County, this charming town offers a perfect blend of small-town charm and big-city amenities. With proximity to Providence, RI, and Boston, MA, North Attleborough provides excellent growth prospects and a dynamic job market. Enjoy the picturesque scenery of Capron Park Zoo, the local art scene at the Attleboro Arts Museum, and catch a game at the legendary Fenway Park cheering for the Boston Red Sox. Sample the local flavors at eateries like Morin's Diner and Luciano's Ristorante, fostering a unique culinary experience. Don't miss out on the incredible job listings waiting for you in North Attleborough – your dream career may be just around the corner!
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