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Copy Center Operator

New York, NY 10166

Posted: 02/05/2026 Employment Type: Direct Hire Industry: Legal Job Number: 44132

Job Description

Copy Center Operator
The Copy Center Operator provides high-volume document production and support in a fast-paced, deadline-driven environment. This role requires technical proficiency, exceptional attention to detail, and strict adherence to confidentiality while leveraging advanced software, high-speed Canon devices, and hands-on processes to support over 700 attorneys, paralegals, and staff in the New York office. As well as functioning as a central hub supporting requests from the Firm’s more than 20 offices worldwide. The hours for this role are Sunday 9:00 AM – 6:00 PM and Monday-Thursday from 2:00 PM to 11:00 PM.
 
Responsibilities:
  • High-volume batch printing from network folders and/or emails with attachments.
  • Utilizing Adobe Acrobat and DocBuster software for job scoping, printing, and page counts.
  • Batch creation of custom tabs, folders, and labels using Excel, Directory Lister, and macro-enabled Word templates.
  • Assembly, punching, and binding of printed materials, including tabbed binders.
  • Creating labels in Microsoft Word.
  • Scanning documents to email and network folders using eCopy ShareScan & CaptureOnTouch.
  • OCRing files to produce text-searchable PDFs.
  • Navigating through network drives and copying files across network folders.
  • Data transfers to/from USB drives/CDs/DVDs (media), copying files to/from network drives, and reviewing file size properties to determine most appropriately sized media to use.
  • Cutting custom sized name tags, tent cards, invitations, and other specialized material for Marketing, Recruiting, Pro Bono and other departments.
  • Logging all requests, deliveries, and media insertions into the corresponding logs.
  • Capturing charges in for services rendered in Equitrac and a disbursement/billing log.
  • After-hours office support including coordinating deliveries with Dial Car messenger service.
  • Operating as the sole office services provider on Sundays.
  • Basic equipment maintenance, service coordination, paper inventory and supply management, and job ticket archiving.
  • Consistent adherence to confidentiality, professionalism, and departmental organization standards.
Qualifications
  • Strong time management with the ability to work independently and collaboratively in a fast-paced, quality-driven environment with minimal supervision.
  • Proven ability to prioritize, multitask, and manage projects through completion under deadline pressure.
  • Exceptional attention to detail, producing consistently accurate work product.
  • Solution-oriented customer service skills, with the ability to understand and respond effectively to client needs.
  • Strong professional written and verbal communication skills, demonstrating diplomacy, professionalism, and courtesy in interactions with attorneys, firm personnel, and external clients.
  • Confidence and composure when supporting time-sensitive, high-touch environments.
  • Adaptable and quick-thinking, exercising sound judgment, discretion, and strict confidentiality.
  • Fast learner who demonstrates initiative and readily incorporates constructive feedback.
  • Technical proficiency in using and troubleshooting batch printing/print management and other software such as Microsoft Outlook, Microsoft Office, Adobe Acrobat, DocBuster, Directory Lister, eCopy ShareScan, CaptureOnTouch, and Power PDF.
  • Dependable, reliable, and trustworthy, with the ability to operate as the sole local office support during off-hours operation.
  • Flexibility to work overtime based on the needs of the department, keeping in mind it is a 7-day operation.
  • Must be able to stand for extended periods of time and lift up to 50 lbs.
Experience
  • High School Diploma or equivalent required.
  • Strong operator and computer skills, including experience in creating electronic copies of documents.
  • Prior experience in a customer service environment.
  • Experience in a fast-paced environment, preferably a law firm, requiring multi-tasking and a high degree of accuracy.
$50,000-$58,000.
 

Meet Your Recruiter

Ashley Dineen

Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.

Ashley is a mother of two and enjoys spending time with family in her spare time.

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