Customer Service Representative

Boston, MA 02111

Posted: 03/26/2019 Employment Type: Contract Industry: Customer Service Representative Job Number: 3746499

Are you looking to work in Insurance? Our client is looking for a Claims Customer Service Representative to join their team!



Responsibilities:
  • Researches customer concerns and take accountability through resolution
  • Escalates customer complaints and feedback to management
  • Processes policy endorsements accurately and within a timely fashion
  • Completes all assigned project work



Qualifications:
  • Bachelor s degree required
  • Minimum of 1 year of overall work experience
  • Proficiency in MS Office
  • Strong problem solving and analytical skills
  • Excellent oral and written communications skills
  • Excellent organizational skills
  • Ability to multitask
  • Attention to detail

Ashley Dineen
Director, Client Services

Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.

Ashley is a mother of two and enjoys spending time with family in her spare time.

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