Customer Service Representative
Boston, MA 02111
Are you looking to work in Insurance? Our client is looking for a Claims Customer Service Representative to join their team!
- Researches customer concerns and take accountability through resolution
- Escalates customer complaints and feedback to management
- Processes policy endorsements accurately and within a timely fashion
- Completes all assigned project work
- Bachelor s degree required
- Minimum of 1 year of overall work experience
- Proficiency in MS Office
- Strong problem solving and analytical skills
- Excellent oral and written communications skills
- Excellent organizational skills
- Ability to multitask
- Attention to detail
Director, Client Services
Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.
Ashley is a mother of two and enjoys spending time with family in her spare time.