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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
17.00
HOUR
true
Are you looking for a call center customer service role in a highly reputable Healthcare Company? Apply today!
Primary Responsibilities:
Review and resolve benefit questions pertaining to medical, dental, vision, flexible spending, and COBRA products in a one call resolution approach
Research specific claims processing issues and educate callers related to resolution utilizing internal subject matter experts
Act as the primary resource for various clients including members, providers, employer groups and more
Express with urgency and professionalism when handling all inquires
Required Qualifications:
Associates degree or at least 1 year of CSR experience in a healthcare or insurance industry preferred
Working knowledge of Microsoft Word, Excel and Outlook
Demonstrated telephonic customer service experience
Knowledge or familiarity with medical terminology
Third-party administrator or health insurance experience strongly desired
Ability to speak Spanish a plus
Customer Service Representative
Exeter, NH 03833 US
Posted: 03/21/2022
2022-03-21
2023-04-22
Employment Type:
Contract To Hire
Job Number: 38004
Pay Rate: 17.00
Job Description
Are you looking for a call center customer service role in a highly reputable Healthcare Company? Apply today!
Primary Responsibilities:
Review and resolve benefit questions pertaining to medical, dental, vision, flexible spending, and COBRA products in a one call resolution approach
Research specific claims processing issues and educate callers related to resolution utilizing internal subject matter experts
Act as the primary resource for various clients including members, providers, employer groups and more
Express with urgency and professionalism when handling all inquires
Required Qualifications:
Associates degree or at least 1 year of CSR experience in a healthcare or insurance industry preferred
Working knowledge of Microsoft Word, Excel and Outlook
Demonstrated telephonic customer service experience
Knowledge or familiarity with medical terminology
Third-party administrator or health insurance experience strongly desired
Ability to speak Spanish a plus
