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Customer Service Representative

Middle River, MD 21220

Posted: 06/04/2024 Employment Type: Contract to Hire Industry: CSR Job Number: 42010 Pay Rate: 18.50

Job Description

The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD!

The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the program’s procedures for payments, information changes, and violations enforcement.

Essential Duties and Responsibilities:
  • Process telephone inquiries.
  • Perform account maintenance.
  • Research overcharges, and submit for adjustment.
  • Prepare reports to include daily Phone Call Log.
  • File applications
  • Must remain professional under every circumstance with customers and staff members

  • High School Diploma or the equivalent required
  • Previous customer service experience
  • Fluent in both English and Spanish preferred
  • Must be able to work a rotating weekend schedule, one month on/one month off as scheduled or as required.

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About Middle River, MD

Looking to take the next step in your career? Explore exciting job opportunities in the vibrant area surrounding Middle River, Maryland! Nestled in the heart of Baltimore County, Middle River boasts a blend of urban convenience and natural beauty, making it an ideal place for professionals seeking growth and fulfillment. With close proximity to iconic landmarks like Gunpowder Falls State Park, the Bengies Drive-In Theatre, and local favorites like Maryland crabs and Old Bay seasoning, Middle River offers a unique charm that is hard to resist. Don't miss out on the chance to work, live, and thrive in this dynamic region. Browse our job listings today and embark on a rewarding career journey in Middle River!
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