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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
17.50
HOUR
true
The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD!
The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the program’s procedures for payments, information changes, and violations enforcement.
Essential Duties and Responsibilities:
Qualifications:
Customer Service Representative
Middle River, MD 21220 US
Posted: 05/09/2023
2023-05-09
2023-07-02
Employment Type:
Contract to Hire
Industry: CSR
Job Number: 40165
Pay Rate: 17.50
Job Description
The Panther Group is seeking Customer Service Representatives for a call center in Middle River, MD!
The Customer Service Representative enters information into the database, processes payments, and assists customers in understanding the program’s procedures for payments, information changes, and violations enforcement.
Essential Duties and Responsibilities:
- Process telephone inquiries.
- Perform account maintenance.
- Research overcharges, and submit for adjustment.
- Prepare reports to include daily Phone Call Log.
- File applications
- Must remain professional under every circumstance with customers and staff members
Qualifications:
- High School Diploma or the equivalent required
- Previous customer service experience
- Fluent in both English and Spanish preferred
- Must be able to work a rotating weekend schedule, one month on/one month off as scheduled or as required.
