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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
200000
YEAR
true
Director, Property Management
Posted: 03/25/2024
2024-03-25
2024-06-19
Employment Type:
Direct Hire
Job Number: 41707
Pay Rate: 200,000
Job Description
JobDirector Property Management will generally oversee and be fully responsible for the Property Management department, including several Class B commercial properties in downtown BostonDirector of Property Manager also may be asked to oversee or assist with maintenance and repair responsibilities of multiple personal, residential apartments/homes of the Chairman & CEO.
Responsibilities Include (but are not limited to):
Responsibilities Include (but are not limited to):
- Property Management Department Oversight of General management, oversight and full responsibility for the functioning and well-being of Property Management department.
- Generally supervise property management department staff in the performance of their job responsibilities including but not limited to their: management and oversight of assigned buildings and projects; day-to-day management of systems and databases at all properties including, building management systems, closed-circuit TV, access control, signage, visitor management, emergency broadcast network, etc.
- Assist with the preparation of and implementation of operating and capital budgets including planning, pricing and scheduling.o Assist in preparation of year-end CAM reconciliation invoices in cooperation with accounting department.o Project management including: work with leasing and accounting departments to identify, prioritize, budget and schedule projects; devise, prepare, and maintain necessary forms and reports to effectively schedule and follow through on current and future projects; work with contractors to estimate, budget and schedule projects; develop plans and detail scope of project; direct projects from start to finish; communicate expectations and plans to team members; appropriately delegate tasks and responsibilities; monitor project milestones and deadlines.
- Develop and build business relationships.
- Maintain accurate records and reports.
- Be available 365 for on call response to emergencies that occur after business office hours.
- Property/Facilities Management (designated/assigned properties)
- Conduct regular inspections of the property and tenant spaces to ensure compliance with leases, compliance with policies and procedures, and proper upkeep of the property.
- Coordinate and supervise vendors and service providers to ensure each property is maintained at a high level.
- Manage contracts and relationships with service providers to ensure cost effectiveness and quality of work.
- Understand building codes and standards.
- Devise, prepare, and maintain necessary forms and reports to effectively schedule and follow through on office and maintenance work.
- Tenant Service (designated/assigned properties) Communicate with tenants and manage the properties to the highest standards. Ensure that tenants are provided with a clean and well-maintained environment.
- Develop, foster and maintain day to day relations with tenant contacts. Ensure each tenant needs and requests are being met to their expectations.
- Resolve tenant issues and requests in a timely manner. Identify when to escalate issues to senior management. Follow up with tenants to ensure satisfactory resolution of any issues.
- Respond to accidents and emergency situations as needed, taking immediate steps necessary to neutralize or control the emergency as much as possible; report to senior management as appropriate.
- Respond to maintenance and security issues, tenant issues and emergency calls at all assigned properties.
- Ensure all maintenance requests are handled on a time sensitive basis subject to the nature of the request. Communicate any delays to tenants.
- Disseminate all pertinent building information to tenants.
- Input, update and review maintenance requests in work order system.
- Financial Related Activities (designated properties and assigned projects).
- Review, approve and/or code invoices in a timely fashion, verifying accuracy of amounts due.
- Oversee, obtain and track tenant and vendor COIs in work order system.
- Assist in collections and prepare collection notices (subject to input from Sr. Vice President/Director of Leasing, Executive Vice President, and legal counsel).
- Leasing Provide support for Senior Vice President/Director of Leasing including, developing budgets for tenant improvements, and scheduling and coordination of project work.
- Provide transaction support for lease deals such as tenant improvement pricing and coordination with contractor(s).
- Other Job responsibilities and duties may be amended or modified in the sole discretion of the employer.
- The following staff will report directly to the Director of Property Management: property managers; building maintenance and engineering staff; building security staff; and administrative assistants and other support staff within the property management department.Education/required skills:
- IREM CPM. Experience in a property management capacity.
- Experience in personnel management.
- Experience with a database management and operations.
- Knowledge of pertinent computer applications.
- Strong written and oral communication skills.
- Strong interpersonal skills.
- Ability to delegate.
- Ability to foresee properties and projects as a whole at all times.This is an exempt, full-time position.
Meet Your Recruiter
Ashley Dineen
Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.
Ashley is a mother of two and enjoys spending time with family in her spare time.
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