Eligibility Operations Associate
Malden, MA 02148
Are you interested in Heath Care? Our client is looking for an Eligibility Operations Advisor to join their team!
- Verifies, documents and investigates the presence of health care coverage for Medicaid recipients and their families
- Handles high volume of phone work answering questions and other inquiries
- Assists in the identification of members that may qualify for the program
- Provides enrollment assistance and program information to members
- Verifies all items related to eligibility and enrollment
- Completes periodic reports
- High School Diploma or Equivalent Required
- Minimum 2-year of experience in insurance industry, health care or government sponsored health insurance
- Minimum 2-year experience working on the phone making outbound and inbound calls
- Proficiency in MS Office
- Strong organizational and analytical skills
- Strong written and verbal communication skills
- Ability to practice flexibility and adaptability in the workplace
- Ability to perform data entry accurately
- Attention to detail
Director, Client Services
Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.
Ashley is a mother of two and enjoys spending time with family in her spare time.