Eligibility Operations Associate

Malden, MA 02148

Posted: 08/16/2019 Employment Type: Contract Industry: Customer Service Representative Job Number: 4020549

Are you interested in Heath Care? Our client is looking for an Eligibility Operations Advisor to join their team!

  • Verifies, documents and investigates the presence of health care coverage for Medicaid recipients and their families
  • Handles high volume of phone work answering questions and other inquiries
  • Assists in the identification of members that may qualify for the program
  • Provides enrollment assistance and program information to members
  • Verifies all items related to eligibility and enrollment
  • Completes periodic reports

  • High School Diploma or Equivalent Required
  • Minimum 2-year of experience in insurance industry, health care or government sponsored health insurance
  • Minimum 2-year experience working on the phone making outbound and inbound calls
  • Proficiency in MS Office
  • Strong organizational and analytical skills
  • Strong written and verbal communication skills
  • Ability to practice flexibility and adaptability in the workplace
  • Ability to perform data entry accurately
  • Attention to detail

Ashley Dineen
Director, Client Services

Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.

Ashley is a mother of two and enjoys spending time with family in her spare time.

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