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Field Service Technician

Jacksonville, FL 32202

Posted: 10/23/2023 Employment Type: Contract To Hire Job Number: 40915 Pay Rate: 30.45

Job Description

The Panther Group has an immediate need for a Field Service Technician in the Jacksonville, FL area.

  • Provide on-site technical support for the end-user community.  Support consists of software and hardware installations, hardware moves, and/or changes of hardware/software and maintenance. 
  • PC refresh support consists of imaging PCs, installing software, and deploying to users.
  • Demonstrated customer service and technical knowledge gained from prior experience to resolve issues surrounding installation, usage, and training on software and/or hardware products.
  • Follow all company’s filed procedures and protocols.
Experience & Skills Required:
  • Ability and experience of imaging machine using an Enterprise image.
  • Experience working with or troubleshooting Windows 10 in an Enterprise environment.
  • Experience working with or troubleshooting Windows 11 in an Enterprise environment.
  • Ability and experience working with Microsoft 365 and Teams.
  • Experience working in ServiceNow – Requests, Incidents, Asset Management.
Education Required:
  • 6+ years of experience with high school diploma, 3+ years of experience with Associate’s degree or 0+ years of experience with Bachelor’s degree.
  • CompTIA A+ preferred.

Meet Your Recruiter

Wendy Pearce

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