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Fraud Analyst
The Fraud Analyst is responsible for continuously working towards preventing and mitigating losses to ensure the highest level of loss avoidance and reduction. Needs to be able to act independently with great latitude and is a primary liaison for the department with other channels/departments relating to internal needs/assistance. Will work with the VP, Financial Crimes & Intelligence and Risk Management Team to improve investigations, analyses, and identifying control and procedural issues.
Specific duties include, but are not limited to, the following:
Review and critically analyze alerts and information from various systems pertaining to financial crimes that include, but are not limited to: Bank Fraud, Check Fraud, Counterfeits, Alterations, Forged Endorsement, Forged Maker, Kitting, New Account Fraud, Loan Fraud, Identity Theft, Returned Deposited Items, ACH Fraud, Wire Fraud, ATM Fraud, Unjust Enrichments, Internal Investigations, Inquiry cases and Other Losses for disposition and escalation.
Perform investigative practices to include but not limited to: complying with regulatory requirements, conduct interviews, compile documentation and evidence, and develop initial investigative reports in the case management system for further investigation by the appropriate fraud investigator(s)
Contact members and/or branch personnel regarding fraud claims
Identify new and emerging fraud trends and patterns and report findings to the Investigations Manager
Develop, recommend and deploy countermeasures and analyze impact for FCI regarding omni-channel fraud
Proactively seek to improve efficiency, reduce and mitigate losses
Research, evaluate and identify control deficiencies/violations that contribute to the fraud, and make recommendations to Investigations Manager to enhance controls
Ensure quality, uniformity and compliance with regulations throughout the organizational footprint and adhere to standard operating procedures for Financial Crimes & Intelligence
Work collaboratively with other departments to recommend solutions that impact performance, risk, losses, and threats to the organization
Be a valuable contributor to influence operational best practices within FCI
Perform other duties as requested and special projects as assigned
Requirements:
Bachelor or Associate degree in Criminal Justice, Business, or Accounting, related field or work experience required
Minimum of 3 years of fraud analysis and investigation experience in the financial industry
Omni- channel experience to include but not limited to ACH, Wire, Check Fraud, Identity Theft, etc.
Industry recognized certifications (I.e. - CFE, is a plus but not required)
Basic knowledge and understanding of Federal/State/Local criminal statutes, bank regulatory, and compliance
Flexible hours as required
The ability to maintain confidential information
Proven initiative to be a self-starter and proactive approach
Professional appearance demeanor
Must be able to demonstrate a team mentality
Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail
Technologically proficient
Proficiency in Verafin Monitoring/Case Management (preferred)
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