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Helpdesk specialist

Augusta, ME 04330

Posted: 05/13/2024 Employment Type: Contract Job Number: 41919 Pay Rate: 34.00

Job Description

Top 3 Skills:
Hardware/Software troubleshooting 
customer service 
self-motivated/directed 

The Specialist is knowledgeable on the usage and support of Windows Operating systems and products that run on those platforms. The individual performs a full range of computer administration functions with minimal direction and/or technical support. The individual will uninstall, repair, or update software and operating systems. The individual will perform advanced troubleshooting and remediation via remote support. Vendor technical liaison functions may be required. 

• Provide desktop computer support.
• Install application updates.
• Troubleshoot and remediate Operating System update failures. 
• Remove unsupported or vulnerable software from end users' computers. 
• Ensure that all work is documented for future reference.
• Follow quality standards.
• Understand the installation of software patches and upgrades.
• Understand the use of remote technology and commands.
• Communicate accurate and useful status updates.
• Attend and participate in team meetings.
• Ability to work in a team environment.
• Strong communication skills; both written and spoken. 

Meet Your Recruiter

Talyn Scarbrough

Talyn is an IT staffing specialist with 5+ years of experience between both recruiting and sales in STEM environments. Talyn is focused on the candidate experience while finding the win-win situations matching candidates with the right opportunity for their career.

 

Fun Fact: Avid Pittsburgh Steelers fan!

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About Augusta, ME

Ready to take the next step in your career? Explore our job opportunities in and around Augusta, Maine! Nestled in the heart of New England, Augusta offers a perfect blend of countryside charm and vibrant city life. With its rich history, breathtaking landscapes, and proximity to the beautiful Kennebec River, Augusta provides endless opportunities for personal and professional growth. Enjoy the local cuisine at favorites like Red Barn, discover art at the Harlow Gallery, catch a show at the historic Augusta Colonial Theater, or immerse yourself in nature at the nearby Capitol Park. Join us in Augusta, ME, where every career path leads to adventure and success. Start your journey today!
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