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The Panther Group
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Carly Thomas
VP Strategic Insights - IT Infrastructure & Technology
Posted: 06/09/2025
2025-06-09
2025-07-11
Employment Type:
Direct Hire
Industry: IT Manager
Job Number: 43260
Job Description
VPÂ Strategic Insights - IT Infrastructure & Technology
The Vice President, Strategic Insights, provides leadership and oversight over a data strategy that delivers compelling, actionable insights that will drive decision-making company-wide. This role focuses on leveraging data to grow membership, increase loan volume, and deepen existing member relationships. The Vice President, Strategic Insights, will work closely with cross-functional teams to deliver actionable insights and data-driven recommendations that enhance the company’s objectives and financial performance.
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Responsibilities:
Specific duties include, but are not limited to, the following:
Requirements:
Leadership Competencies:
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The Vice President, Strategic Insights, provides leadership and oversight over a data strategy that delivers compelling, actionable insights that will drive decision-making company-wide. This role focuses on leveraging data to grow membership, increase loan volume, and deepen existing member relationships. The Vice President, Strategic Insights, will work closely with cross-functional teams to deliver actionable insights and data-driven recommendations that enhance the company’s objectives and financial performance.
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Responsibilities:
Specific duties include, but are not limited to, the following:
- Develop and implement a data analytics strategy to gain deeper insights into how members use products, identifying opportunities to grow, and increase revenue
- Proactively disseminate data and written recommendations to the business lines to drive product design and pricing strategies, enhancing member retention and increasing profitability.
- Partner with cross-functional teams to provide compelling insights and make recommendations that drive member acquisition and deepen existing member relationships.
- Analyze member behavior and segmentation to recommend personalized products and services that meet the evolving needs of both new and existing members.
- Collaborate with lending teams to identify trends, and opportunities that will optimize loan products and drive portfolio growth.
- Identify opportunities and make strong written recommendations to leverage advanced analytics, AI, and machine learning to generate predictive insights that inform recommendations.
- Oversee the development of dashboards, reports, and visualizations that communicate key metrics and trends to executive leadership and key stakeholders in writing.
- Ensure timely and accurate reporting of key performance indicators (KPIs), such as member growth, loan portfolio performance, and member satisfaction.
- Establish a framework for measuring the effectiveness of data-driven initiatives, with a focus on return on investment (ROI) and long-term business impact.
- Partner with IT to ensure the integrity, accuracy, and security of data infrastructure and systems.
- Work closely with product teams to design and launch data-informed products and services.
- Serve as a thought leader within the organization, presenting findings and recommendations to the executive team
- Ensure all data initiatives comply with applicable laws, regulations, and industry standards, including data privacy regulations (e.g., GDPR, CCPA).
- Enforce data governance policies to safeguard the company-wide data assets and maintain member trust.
- Perform other related duties as requested and special projects as assigned
Requirements:
- 10+ years of experience in data insights with at least 5 years in a leadership role.
- Excellent leadership, communication, and collaboration skills with a track record of leading cross-functional teams.
- Experience in financial services, particularly in a credit union or banking environment. 
- Demonstrated success in planning, organizing, and leading people and activities. Ability to motivate, direct, and coach staff.
- Experience working with AI, machine learning, and predictive analytics.
- Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail.
- Technologically proficient.Â
Leadership Competencies:
- Proven ability to manage change
- Capacity to take calculated risks and innovate
- Experience in setting vision and strategy
- Lead by example and encourage team in developing adaptability
- Successful in communicating effectively
- Prioritizes developing others
- Thinking that values diversity and difference
- Proven ability to build and maintain relationships at all levels of the organization
- Skilled at managing effective teams and work groups that default to action, are accountable, and take ownership of work
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Meet Your Recruiter
Carly Thomas
Director, Recruiting
Carly is a skilled technical recruiter with deep expertise in sourcing and placing top IT and Engineering talent across both commercial and government sectors. She excels at managing full-cycle recruitment while building strong relationships with clients and candidates alike.
With a strategic mindset and a collaborative approach, Carly is focused on elevating Panther’s IT & Engineering recruiting practice. She is adept at enhancing delivery models, streamlining recruitment processes, and supporting growth across key accounts through tailored, talent-driven solutions.
Carly is passionate about team development, innovation, and driving results through a people-first approach. She brings strong leadership, process improvement, and consultative skills to every search she leads. Based in Boston, MA,
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