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Legal Administrator

Portsmouth, NH 03801

Posted: 10/13/2023 Employment Type: Contract To Hire Job Number: 40871 Pay Rate: 18.00

Job Description

Legal Administrator

The Legal Admin will review subrogation files for collectability through the means of litigation, secures counsel and actively monitors and guides the file throughout litigation to post judgment.

  • Supports uninsured motorist subrogation claims for which the responsible party has secured counsel.
  • Directly handles attorney represented files-securing payment plans and settlements based on the clients’ parameters, handling disputes.
  • Resolves issues fairly for settlements and promptly identifies legal issues to ensure quick resolution.
  • Generates, updates and emails reports for Supervisor, Legal Forwarding Representatives, Third Party Carrier (TPC) and Arbitration departments.
  • Reviews and enters all correspondence mail, emails, or faxes from Clients, Attorneys and Carriers, using judgment to direct to appropriate file handler based on priority level and time sensitive nature.
  • Reviews reporting and assigns files to Legal Forwarding Representatives.
  • Emails attorneys requesting status and documents for account audits.
  • Retrieves and distributes voicemails from general pool to assigned representatives.
  • Updates, organizes and creates training documents.
  • Comprehends and executes verbal and written directions from supervisors and managers.
  • Keeps supervisors and managers abreast of workflow influxes and variances.
  • Participates in various problem solving and decision-making activities requiring skills such as listening, speaking, reading, writing, analyzing, basic math, independent thinking, and organization, prioritizing and planning.
  • Takes on additional responsibilities as time allows such as but not limited to; updating documents with management’s approval, support audits and work with the Synergy team on projects for the Legal Forwarding group.
  • 2+ years of relevant work experience in the collections, insurance, or legal industry preferred.
  • Strong interpersonal and verbal communication skills.
  • Business support and administrative skills preferred.
  • Basic math and written communication skills.
  • Microsoft Office (Excel, Word, Outlook) and experience with electronic and manual filing systems.
  • Familiarity of legal processes a plus.
  • Moderate typing skills of 40 WPM preferred.
  • Dependable, organized and attention to detail.
  • Coachable: receptive to feedback, willing to learn, embraces continuous improvement, and responsive to change.
  • Ability to maintain a predictable and consistent full-time work schedule.
  • High school diploma or equivalent required.
  • Portsmouth, NH
  • $17.00-18.00 per hour

Meet Your Recruiter

Donnarae Szaban
Client Success Manager

Donnarae is a Client Success Manager that on works with a few of The Panther Group’s enterprise clients. 

I have the pleasure of not only recruiting but ensuring all our clients’ needs are taken care on a day-to-day basis. 

I have over 20 years’ experience in staffing and managing client relations and my goal is making sure everyone is beyond satisfied with their experience at The Panther Group.

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