Boston,
MA
02108
US
Posted: 02/07/2024
2024-02-07
2024-08-26
Employment Type:
Contract
Job Number: 41438
Pay Rate: 85.00
Job Description
- Manage Day to Day operations within NetSuite
- Perform day-to-day operations, maintenance, support and troubleshooting activities related to back-end system management and front-end user portal
- Be a key contributor in helping to standardize NetSuite functionalities across all business lines
- Drive automation of core functions and ad hoc functions as they arise
- Be a key contributor with the identification of a procurement / Account’s Payable solution across the global implementation
- Automate onboarding and offboarding of users leveraging UKG
- Management integrations to ensure availability across global network
- Manage NetSuite Support queue and escalations to Partner or NetSuite directly as needed.
- Ability to troubleshoot issues across the platform and communicate status in a timely manner based on predefined SLAs
- Can create configurations and customizations in NetSuite to meet business needs.
- Can provide on-going systems and technical support for the NetSuite system.
- Can exercise strong problem-solving skills, and analytical thinking.
- Can confidently provide support and user training across departments.
- Fully efficient in custom record types, fields, forms, roles and permissions, page layouts, searches and reports, and NetSuite data model.
- Can demonstrate experience with CRM or ERP systems.
Skills/Qualifications
- Bachelor’s Degree in Computer Science, Management Information Systems, related field or comparable experience
- Minimum of 10 years working in finance/accounting systems administration with minimum of 3-5 years working with NetSuite, including ERP, eCommerce, CRM, and Project Management
- Experience managing complex IT projects
- EDI/API experience, including integrating with 3rd party applications
- SuiteScript Experience
- Strong analytical, communication, and collaboration skills
- Ability to work both independently and, in a team-oriented, collaborative environment.
- Ability to work & communicate with NetSuite Support to implement new customizations & integrations.
- Has the ability to liaise with different departments and multiple business disciplines
- Has exceptional written and verbal communication skill
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