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Payment Operations Analyst

Boston, MA 02115

Posted: 09/26/2025 Employment Type: Contract Industry: Operations Manager Job Number: 43609 Pay Rate: 25.00

Job Description


Position Description:

Are you passionate about delivering accurate, timely, and compliant payment operations? Do you enjoy optimizing financial processes and improving the customer experience? We’re looking for a Payment Operations Analyst to support day-to-day accounts payable activities within a leading university's finance department.

You’ll play a key role in Invoice-to-Payment and Time & Expense (T&E) workflows—ensuring smooth payment processing, strong compliance, and data-driven decision-making. You’re someone who thrives in operational detail, takes ownership of outcomes, and has a natural drive for efficiency and service excellence.

Key Responsibilities:
  • Process all non-payroll payment requests and vendor invoices with accuracy and timeliness
  • Monitor and manage vendor payments according to policy, agreements, and budget
  • Coordinate with departments to resolve purchase order or invoice issues and identify training gaps
  • Communicate and enforce Procure-to-Pay (P2P) policy across departments
  • Manage supplier onboarding, maintenance, and offboarding, including Amex BIP program support
  • Handle billing uploads for preferred suppliers and resolve any payment discrepancies
  • Assist with year-end closing processes, including payment accruals
  • Act as a liaison between the P2P team and internal/external stakeholders
  • Support internal/external audit requests as needed
  • Provide training to university staff on financial systems related to procurement and payables
  • Gather and analyze financial data to generate reports and support decision-making
  • Contribute to process improvements, automation initiatives, and cost-saving strategies
Qualifications:

  • Education/Experience:

    • 5+ years of relevant experience

    • OR Bachelor’s degree + 2 years’ experience

    • OR MBA/MS in a related field

  • Technical Skills:

    • Hands-on experience with Invoice-to-Payment and T&E workflows

    • Familiar with vendor onboarding, 2-/3-way matching, and corporate card programs

    • Knowledge of ACH, wire transfers, and foreign currency payments

    • Strong Excel skills; familiarity with analytics tools like Power BI, SQL, or Tableau a plus

    • Experience with Workday Financials is strongly preferred

  • Soft Skills:

    • Strong organizational, communication, and customer service skills

    • Comfortable taking direction and collaborating within a team

    • Analytical thinker with attention to detail and ability to meet deadlines

    • Self-starter who can manage competing priorities and suggest process improvements

Preferred Background:
  • Experience working in higher education or healthcare environments
  • Exposure to government or grant-related payment processes

Meet Your Recruiter

Amanda Krafcik

Amanda is a Client Success Manager and has 10+ years of experience in the staffing industry.   She focuses on finding the best talent for our clients and is a passionate team player.   Fun fact:  Amanda loves movies and is always watching them or talking about them on podcasts.  

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About Boston, MA

Ready to take your career to new heights? Explore our job opportunities in the vibrant Boston, Massachusetts area! Known for its rich history, world-class universities, and thriving tech and healthcare sectors, Boston offers a unique blend of opportunity and charm. Imagine working near iconic landmarks like the Freedom Trail, indulging in delicious clam chowder, catching a show at the Boston Opera House, or cheering on the beloved Red Sox at Fenway Park. With renowned art galleries, theaters, and the stunning Boston Common right at your doorstep, there’s no shortage of ways to enjoy work-life balance in this dynamic city. Discover your next career move in Boston today!