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Remote Bilingual Member Service Rep

Shrewsbury, MA 01545

Posted: 05/08/2024 Employment Type: Contract To Hire Industry: Customer Service Representative Job Number: 41892 Pay Rate: 18.00

Job Description


The Panther Group is looking for a hardworking, dedicated BILINGUAL Call Center Representatives to partner with our client in the healthcare industry!

***Candidate must live in Massachusetts***

Work from home opportunity

DUTIES:
  • Receives high volume inbound phone calls and triages to appropriate department.
  • Meet or exceed department established key performance indicators.
  • Adheres to assigned schedules to ensure appropriate phone coverage.

EXPERIENCE/SKILLS:
  • High School Diploma or equivalent required. Associates degree or equivalent work.
  • 6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office.
  • Knowledge of medical terminology is preferred.
  • Must have strong computer and telephone multitasking skills
  • Must have the ability to navigates through multiple systems
  • Accuracy in data input and documentation
  • Strong written and oral communication skills

Meet Your Recruiter

Donnarae Szaban
Client Success Manager

Donnarae is a Client Success Manager that on works with a few of The Panther Group’s enterprise clients. 

I have the pleasure of not only recruiting but ensuring all our clients’ needs are taken care on a day-to-day basis. 

I have over 20 years’ experience in staffing and managing client relations and my goal is making sure everyone is beyond satisfied with their experience at The Panther Group.

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About Shrewsbury, MA

Ready to embark on a new career journey in the vibrant area around Shrewsbury, Massachusetts? This delightful region offers an abundance of job opportunities waiting to be explored. Nestled in Worcester County, Shrewsbury is known for its picturesque landscapes, charming small-town atmosphere, and close proximity to popular attractions like the Worcester Art Museum, Hanover Theatre and Conservatory for the Performing Arts, and the Worcester Railers hockey team at the DCU Center. With its rich history, diverse culinary scene, and easy access to outdoor activities at Lake Quinsigamond and Dean Park, Shrewsbury promises a perfect blend of work and play for job seekers seeking growth and fulfillment. Begin your career adventure today by browsing our curated list of job opportunities in this captivating region.
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