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The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
18.00
HOUR
true
The Panther Group is looking for a hardworking, dedicated BILINGUAL Call Center Representatives to partner with our client in the healthcare industry!
***Candidate must live in Massachusetts***
Work from home opportunity
DUTIES:
EXPERIENCE/SKILLS:
Donnarae Szaban
Remote Bilingual Member Service Rep
Posted: 05/08/2024
2024-05-08
2024-06-30
Employment Type:
Contract To Hire
Industry: Customer Service Representative
Job Number: 41892
Pay Rate: 18.00
Job Description
The Panther Group is looking for a hardworking, dedicated BILINGUAL Call Center Representatives to partner with our client in the healthcare industry!
***Candidate must live in Massachusetts***
Work from home opportunity
DUTIES:
- Receives high volume inbound phone calls and triages to appropriate department.
- Meet or exceed department established key performance indicators.
- Adheres to assigned schedules to ensure appropriate phone coverage.
EXPERIENCE/SKILLS:
- High School Diploma or equivalent required. Associates degree or equivalent work.
- 6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office.
- Knowledge of medical terminology is preferred.
- Must have strong computer and telephone multitasking skills
- Must have the ability to navigates through multiple systems
- Accuracy in data input and documentation
- Strong written and oral communication skills
Meet Your Recruiter
Donnarae Szaban
Client Success Manager
Donnarae is a Client Success Manager that on works with a few of The Panther Group’s enterprise clients.
I have the pleasure of not only recruiting but ensuring all our clients’ needs are taken care on a day-to-day basis.
I have over 20 years’ experience in staffing and managing client relations and my goal is making sure everyone is beyond satisfied with their experience at The Panther Group.
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