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Remote Customer Service Representative

Newport News, VA 23605

Posted: 08/02/2024 Employment Type: Contract Industry: Customer Service Representative Job Number: 42233 Pay Rate: 17.50

Job Description


Position Title: CSR3-CallCenter

Pay Rate - $17.00 and $17.50-bilingual (Eng/Span)

Hours of Operation:
  • Normal Business hours are Monday-Friday 8:00 am to 4:30 pm EST.

Location: Remote / Work from home 

Equipment: Bring Your Own Device (BYOD) per provided specs plus camera

 

CSR 3 Job Description

Essential Duties and Responsibilities:

CSR’s will be handling inbound calls to CSC for the state’s Medicaid program. Below are some of the examples of calls that are handled by customer service.
  • Medicaid- Enrollments, Terminations, ID Cards.
  • QHP- (Market Place Plans)- Enrollments, Terminations.
  • Medicare- Reporting and Coding

Minimum Requirements:

• High School diploma with 1-3 years of experience.

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About Newport News, VA

Ready to discover exciting job opportunities in the vibrant city of Newport News, Virginia? Nestled along the picturesque shores of the James River, Newport News offers a perfect blend of historic charm and modern amenities. Known for its thriving aerospace industry, top-notch healthcare facilities, and proximity to renowned historical sites like the USS Monitor Center and the Virginia War Museum, Newport News is a hub for career growth and cultural exploration. With its diverse culinary scene, local art galleries, prestigious theaters like the Ferguson Center for the Arts, and beautiful parks such as Newport News Park, this area has something for everyone. Explore our job listings today and embark on a fulfilling career in this enchanting region!
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