The Panther Grouphttps://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.pnghttps://www.thepanthergrp.comhttps://www.thepanthergrp.comUSD17.50HOURtrue
Posted: 08/02/20242024-08-022024-10-07Employment Type:ContractIndustry:Customer Service RepresentativeJob Number: 42233Pay Rate: 17.50
Job Description
Position Title: CSR3-CallCenter
Pay Rate - $17.00 and $17.50-bilingual (Eng/Span)
Hours of Operation:
Normal Business hours are Monday-Friday 8:00 am to 4:30 pm EST.
Location:Â Remote / Work from homeÂ
Equipment: Bring Your Own Device (BYOD) per provided specs plus camera
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CSR 3 Job Description
Essential Duties and Responsibilities:
CSR’s will be handling inbound calls to CSC for the state’s Medicaid program. Below are some of the examples of calls that are handled by customer service.
Medicaid- Enrollments, Terminations, ID Cards.
QHP- (Market Place Plans)- Enrollments, Terminations.
Medicare- Reporting and Coding
Minimum Requirements:
• High School diploma with 1-3 years of experience.
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