The Panther Grouphttps://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.pnghttps://www.thepanthergrp.comhttps://www.thepanthergrp.comUSD16.00HOURtrue
Remote Customer Service Representative
Shrewsbury,
MA01545US
Posted: 03/08/20232023-03-082023-04-22Employment Type:Contract To HireIndustry:Customer Service RepresentativeJob Number: 39770Pay Rate: 16.00
Job Description
The Panther Group is looking for a hard working, dedicated call center representative to partner with our client in the healthcare industry!
*Candidate must live in Massachusetts*
Work from home opportunity
DUTIES:
Receives high volume inbound phone calls and triages to appropriate department.
Meet or exceed department established key performance indicators.
Adheres to assigned schedules to ensure appropriate phone coverage.
EXPERIENCE/SKILLS:
High School Diploma or equivalent required. Associates degree or equivalent work.
6-12 months of customer service experience, preferred in health care, call center, retail, hospitality, or corporate office.
Knowledge of medical terminology is preferred.
Must have strong computer and telephone multitasking skills
Must have the ability to navigates through multiple systems
Accuracy in data input and documentation
Strong written and oral communication skills
Meet Your Recruiter
Jake Carroll
Jake is a recruiting specialist for the Professional Division of The Panther Group. His main focus is finding the best possible match for a candidate and strives to ensure they had a great experience with The Panther Group.