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Research and Verification Specialist

Rochester, NY 14625

Posted: 10/27/2025 Employment Type: Contract Industry: Staff Research Assistant Job Number: 43693 Pay Rate: 20.00

Job Description


Contact Research and Verification Specialist

Location: Rochester, NY (On-site, Monday–Friday)
Reports to: Lead Project Manager

Overview:
The Contact Research and Verification Specialist conducts targeted research to locate and confirm accurate contact information for individuals or organizations. This role requires strong investigative skills, persistence, and professional communication—particularly by phone—to verify hard-to-find contacts.

Key Responsibilities:

  • Research and identify current contact details using public records, social media, databases, and other online tools.

  • Verify information through multi-channel outreach, including professional phone calls.

  • Document sources, findings, and verification confidence levels in company systems.

  • Maintain data accuracy and compliance with privacy and legal standards.

  • Track and report progress against defined research and verification metrics.

What We’re Looking For:

  • Exceptional research and problem-solving skills; ability to uncover difficult-to-find information.

  • Comfortable and professional on the phone; able to build rapport with diverse individuals.

  • Strong attention to detail, organization, and documentation.

  • Persistent and self-motivated, able to work independently.

  • Discreet and ethical when handling sensitive information.

  • Adaptable and resourceful when faced with ambiguity or incomplete data.

Preferred Experience (Not Required):

  • Familiarity with investigative or skip-tracing tools (LexisNexis, Accurint, Spokeo, etc.).

  • Background in research, journalism, recruiting, compliance, or related roles.

  • Experience with CRM systems or data management tools.

Performance Metrics:

  • Accuracy and verification rate of contact information.

  • Research completion and efficiency metrics.

  • Quality and clarity of documentation.

  • Successful outreach and response rates.

Working Conditions:

  • On-site, 9:00 a.m.–5:00 p.m. schedule.

  • High volume of calls (20–50+ daily).

  • Manage 50–150 research targets concurrently.

  • Occasional flexible hours for cross-time-zone outreach.

Meet Your Recruiter

Kelci Norton

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About Rochester, NY

Ready to take your career to the next level? Explore job opportunities in the vibrant area surrounding Rochester, New York! Known as the 'Flower City,' Rochester offers a perfect blend of bustling urban life and serene natural beauty. From the iconic Highland Park with its Lilac Festival to the impressive collection at the Memorial Art Gallery, this region boasts a rich cultural scene. With attractions like the George Eastman Museum, the Rochester Philharmonic Orchestra, and exciting sporting events courtesy of the Rochester Red Wings and the Rochester RazorSharks, this area has something for everyone. Discover career growth and a unique quality of life in Rochester today!