The Panther Grouphttps://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.pnghttps://www.thepanthergrp.comhttps://www.thepanthergrp.comtrue
Senior Billing Specialist
The Senior Billing Specialist supports a portfolio of shareholders through their monthly billing cycles. In addition to ensuring client invoices are issued accurately and timely, this position works closely with shareholders, department managers, accounting team and clients to deliver superior service, updating rates, split billing credit allocation, WIP follow up, solve problems, provide critical information and drive process improvement.
As a Senior Billing Specialist, your job duties will include but not be limited to:
Review and bill attorney hours and disbursements to clients
Review and edit proformas in response to attorney and secretary requests
Apply retainer/unallocated funds as directed by attorney; enter BOA charges and apply BOA
Process write-offs following Firm policy
Ability to execute complex bills in a timely manner
Assist with training and mentoring of new employees and less experienced billing staff
Successfully manages the billing operation of the Firm’s high volume and complex client relationships, involving intricate billing arrangements, acts in an advisory capacity of their attorneys on billing matters
Monitor and manage WIP and AR assignments
Update Rates and Split Billing Credit Allocation into the 3E System
Administrative responsibilities are consistently well-maintained (rate updates, electronic submissions/appeals and unallocated balances)
Ability to effectively interact and communicate with attorneys, secretaries, and clients
Ensure that billing cycles are handled efficiently and accurately
Research, analyze and respond to inquiries regarding billing, split billing credit allocation and rate issues.
Create billing reports and spreadsheets for analyses as required; ability to identify and generate billing reports as requested
May assist in preparing documentation for exhibits in court
Perform Special projects as assigned
Skills & Competencies:
Ability to prioritize and multi-task in a fast paced environment
Must have strong attention to detail with the ability to meet deadlines and use time efficiently
Ability to work independently, overtime during firm Fiscal and Calendar year-end, self-starter
Must have strong verbal and written communication skills and excellent organizational skills
Identify opportunities for improvement and proactively work with Shareholders and management to implement improved processes
Monitor new processes and workflows to ensure effectiveness
Qualifications & Required Experience:
Bachelor’s degree preferred
5+ years billing experience in a law firm environment required
Proficiency in billing software (e.g., Elite, 3E) and Microsoft Office
Demonstrate ability to manage large and most complex billing arrangements and ensure the high quality customer service
Position also requires the ability to work under pressure to meet strict deadlines.
Good analytical and problem solving skills, and understanding of accounting best practices
Knowledge of E-Billing Hub and different E-Billing Platforms
Extensive knowledge to serve as a mentor to other billers and to assist management with special projects
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