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Solution Expert

Burlington, MA 01803

Posted: 05/17/2023 Employment Type: Direct Hire Job Number: 40197 Pay Rate: 100,000

Job Description

Our client is seeking Solution Experts to ensure the success of the product for their customers. This is cross functional and will support both pre-sales and post-sales objectives.
  • Understand the needs of new customers and support the sales team with responses to RFPs and ultimately demonstrations to close the sale.
  • Additionally support pilots for potential or active clients.
  • Must have excellent presentation skills to present the product solution to clients and internal stakeholders.
  • Will support the implementation team with technical expertise for onboarding clients.
  • Work directly with customers to support integration and post implementation.
  • Collaborate with the sales team and customers to gather and understand product needs and advise on the best solution.
  • Manage feature suggestions for upgrades and better delivery in collaboration with Product Management.
  • Be an expert on topics and share this knowledge with other internal teams.
  • Guide the Product Management team through the initial phase to ensure it meets the needs of the customer.
  • Identify areas for continuous improvement and own the projects to implement these changes.

  • At least 5 years of relevant experience.
  • Experience and ability to mentor.
  • Technology prowess combined with client interactive experience.
  • Strong practical application presentation skills.
  • Experience managing both Pre-sales and Post-sales processes.
  • Confident and outstanding communication.
  • Technical experiences with Jira, Confluence, AWS, and RFID desired.
  • Able and willing to travel 30% of the time, domestically or internationally.

Meet Your Recruiter

Talyn Scarbrough

Talyn is an IT staffing specialist with 5+ years of experience between both recruiting and sales in STEM environments. Talyn is focused on the candidate experience while finding the win-win situations matching candidates with the right opportunity for their career.


Fun Fact: Avid Pittsburgh Steelers fan!

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