Trade Operations Support

Jacksonville, FL 32256

Posted: 04/03/2019 Employment Type: Contract Industry: Financial Analyst Job Number: 3762549

Part of Group Global Markets Debt Operations encompasses the people and processes that back up global deal-making. Every day, they make sure that billions of trades are settled, risk is minimized and clients are satisfied.
  • Front-line resolution of escalated business specific issues across assigned project areas
  • Interface with internal and external contacts for resolution of process discrepancies in a timely manner
  • Monitor and escalate aging issues and unresolved disputes to management
  • Provide written commentary on outstanding open issues
  • Identify and escalate open issues that represent risk
  • Collate regular reports for monitoring purposes
  • Build a strong relationship with the client, understanding their needs and business operations
  • Understand business and regulatory requirements and ensure functions are being performed in those requirements
  • Participate in Departmental projects and initiatives

Daily Responsibilities:
  • Coordinate with sales desks in New York and Clients to achieve:
  • Timely Block Level Trade Capture
  • Confirmation and allocations of trades with clients
  • Open up fixed income accounts and request updates to the valuations systems
  • Resolution of transaction issues through liaising with TS Trade support, downstream teams & Relationship Management to resolve transaction discrepancies
  • Provide training and guidance to Process Specialists on the team
  • Understand business and regulatory requirements and ensure functions are being performed in those requirements
  • Work with the fails team to resolve trade booking discrepancies

  • Bachelor s Degree preferred in Business, Finance, Accounting or Economics combined with at least 2 years finance industry experience. Alternatively, 3-4 years of experience in the finance industry is required
  • Strong Problem Solving and/or Analytical Skills
  • Proficiency in financial applications
  • Strong relationship abilities with internal departments
  • Excellent written and oral communication skills
  • Strong PC skills to include experience with MS Word, Excel and PowerPoint
  • Thoroughness and attention to detail
  • Ability to multi-task and work in a fast-paced environment
  • Ability to work in a team environment in order to achieve group targets
  • Excellent organizational skills
  • Sales or Trading Assistant or Settlements experience.
  • Product Knowledge:
  • Fixed Income products
  • Foreign Exchange Products

James Donovan
Manager, Strategic Accounts

James has been going the extra mile for both candidates and clients since joining The Panther Group in 2009. When not at work, he spends his time having adventures with his two sons.

Fun Fact: James once had to shave his head when he lost a wager with a former Panther colleague that the Bruins would beat the Canadians in the playoffs.

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