Search Jobs
Find your next opportunity here.
The Panther Group
https://www.thepanthergrp.com/wp-content/uploads/2022/03/sm-logo-200x200-1.png
https://www.thepanthergrp.com
https://www.thepanthergrp.com
USD
180000
YEAR
true
Vice President, Operations
Posted: 05/21/2025
2025-05-21
2025-07-20
Employment Type:
Direct Hire
Industry: Pharmaceutical
Job Number: 43200
Pay Rate: 180,000
Job Description
Company Overview:
Our client is a best-in-class contract professional services company providing experienced lab and facilities operations support to the life sciences industry. Based in the Boston/Cambridge life sciences ecosystem, the company fosters a continuous development environment for individuals with character and integrity who are committed to realizing their full potential  by delivering quality, flexible and stable lab and facilities guidance and services. The company’s skilled professionals are strategically placed with their life sciences clients to enable scientists to focus on groundbreaking research and bring new medicines to patients through exceptional operational support. Whether it be equipment selection, asset management, procurement and vendor management, or lab and facility maintenance, the company brings a specialized approach to these projects to ensure the highest level of service.Â
Position Summary:
The Vice President of General Operations will manage key operational functions, including field operations, client relationships, human resources and talent acquisition, legal and business development execution.  Reporting to the Company’s President and serving as a member of the company’s senior leadership team, this hands-on leader will develop business and operational strategy, drive effective and high-quality services delivery, help build sustainable business growth, and mentor managers. Key responsibilities will also include expanding the business (both in service offerings and geographically), driving revenue growth, and implementing processes and practices to enhance time and cost efficiencies. This leader will also serve as an internal and external face of the organization, representing the company to key stakeholders, clients, and industry partners.
Key Responsibilities:
Qualifications:
Our client is a best-in-class contract professional services company providing experienced lab and facilities operations support to the life sciences industry. Based in the Boston/Cambridge life sciences ecosystem, the company fosters a continuous development environment for individuals with character and integrity who are committed to realizing their full potential  by delivering quality, flexible and stable lab and facilities guidance and services. The company’s skilled professionals are strategically placed with their life sciences clients to enable scientists to focus on groundbreaking research and bring new medicines to patients through exceptional operational support. Whether it be equipment selection, asset management, procurement and vendor management, or lab and facility maintenance, the company brings a specialized approach to these projects to ensure the highest level of service.Â
Position Summary:
The Vice President of General Operations will manage key operational functions, including field operations, client relationships, human resources and talent acquisition, legal and business development execution.  Reporting to the Company’s President and serving as a member of the company’s senior leadership team, this hands-on leader will develop business and operational strategy, drive effective and high-quality services delivery, help build sustainable business growth, and mentor managers. Key responsibilities will also include expanding the business (both in service offerings and geographically), driving revenue growth, and implementing processes and practices to enhance time and cost efficiencies. This leader will also serve as an internal and external face of the organization, representing the company to key stakeholders, clients, and industry partners.
Key Responsibilities:
- Develop and implement strategies aligned with business goals.
- Lead cross-functional teams to execute strategic initiatives.
- Oversee service delivery operations, including customer support and project management.
- Monitor KPIs for service quality, customer satisfaction, and operational efficiency.
- Identify and resolve operational bottlenecks to improve performance.
- Establish and maintain strong client relationships.
- Serve as the internal and external face of the organization, representing the company in key industry engagements.
- Recruit, develop, and mentor high-performing talent within operations.
- Manage budgets and financial performance to ensure cost-effective service delivery.
- Drive continuous improvement initiatives and implement new technologies.
- Implement process improvements to optimize time and cost efficiencies.
- Lead Business Development efforts to expand market presence and drive revenue growth. Expand operations nationally while maintaining high service standards.
Qualifications:
- Strong leadership and communication skills.
- Proven track record in operations management and revenue growth strategies.
- Deep understanding of service operations and customer needs in the life sciences industry.
- Experience with lab and facilities operations and/or contractor professional services strongly preferred.
- Experience in hiring and managing field personnel and client relationships.
- Proven ability to manage complex projects and cross-functional teams.
- Financial acumen, including budgeting and performance analysis.
- Analytical skills to identify trends and optimize efficiency.
- Commitment to developing community members with potential to serve the industry.
- Hands-on leadership with an office and field presence.
Meet Your Recruiter
Ashley Dineen
Ashley Dineen has been with The Panther Group since 2009 and has worked within many areas of the company including payroll, compliance, on-boarding, recruitment, and client management.
Ashley is a mother of two and enjoys spending time with family in her spare time.
Share This Job:
Related Jobs:
Login to save this search and get notified of similar positions.About Burlington, MA
Discover exciting job opportunities in the vibrant area around Burlington, Massachusetts! Nestled just a short drive from Boston, this charming New England region offers a perfect blend of rich history, picturesque landscapes, and dynamic career prospects. With renowned companies, thriving tech hubs, and top-notch educational institutions like Harvard and MIT nearby, Burlington provides an ideal environment for professional growth. Enjoy easy access to cultural hotspots like the Museum of Fine Arts and the historic Fenway Park, while savoring the delectable seafood and local breweries that make this region a culinary paradise. Explore job listings today and uncover your next career move in this enchanting locale!
