https://JOBS.THEPANTHERGRP.COM/ en-us Administrative Coordinator (Healthcare) – Full-Time
Location: Boston, MA (Onsite)
Pay: $20.00–$22.00 per hour
Schedule: Monday–Friday | 8:45 AM – 5:00 PM
Position Overview
We are hiring an Administrative Coordinator to support the day-to-day operations of a busy healthcare office in Boston. This is an excellent opportunity for an organized, customer-focused professional who enjoys working in a fast-paced environment while providing exceptional service to patients, families, and healthcare staff.

The ideal candidate has previous experience working with an Electronic Medical Record (EMR/EHR) system, is comfortable handling confidential information, and can manage multiple priorities with professionalism and attention to detail.
Responsibilities

• Coordinate patient appointments, including scheduling, confirmations, cancellations, and rescheduling.
• Welcome patients and visitors while providing professional and courteous customer service.
• Answer incoming phone calls and emails, directing inquiries to the appropriate staff members.
• Verify patient demographic and insurance information during the registration process.
• Maintain accurate electronic and paper records while ensuring confidentiality and HIPAA compliance.
• Process requests for medical records, referrals, and other required documentation.
• Update patient records, including demographic information, immunizations, allergies, and other required documentation.
• Communicate effectively with clinical staff to ensure timely follow-up on patient needs.
• Follow established office procedures during urgent situations and notify appropriate staff when necessary.
• Maintain reception and front desk operations, including patient check-in and check-out.
• Order and maintain office and administrative supplies.
• Perform other administrative duties as assigned.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of administrative experience in a professional office or healthcare setting.
• Experience using an Electronic Medical Record (EMR) or Electronic Health Record (EHR) system.
• Experience handling confidential or sensitive information preferred.
• Strong computer skills and the ability to quickly learn new software applications.
• Excellent organizational and time management skills.
• Strong attention to detail with the ability to prioritize multiple tasks.
• Excellent verbal and written communication skills.

We're Looking For Someone Who Is

• Professional, friendly, and approachable.
• Patient and compassionate when interacting with patients and families.
• Able to remain calm and organized in a fast-paced environment.
• A strong problem solver with sound judgment.
• Dependable, adaptable, and team-oriented.
• Committed to providing outstanding customer service.

If you're looking to join a collaborative healthcare team where your organizational skills and customer service experience will make a meaningful impact, we'd love to hear from you.

Job Type: Full-time

Pay: $20.00–$22.00 per hour

Schedule:

• Monday to Friday
• Day shift

Work Location: Onsite – Boston, MA

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